telemedicine at charlotte gastro
We are pleased to offer patients over the age of 65 or who are immunocompromised a way to connect with our providers without having to come into the office. Telemedicine gives these patients the opportunity to have their conditions diagnosed and treated from a remote location.
How do I schedule a telemedicine appointment?
You may request your virtual visit by speaking with a member of our appointment team:
704-377-0246
what do i need for my appointment?
- A smart phone, tablet, or any type of computer that has internet access and a camera.
- An active MyChart account.
- If using a smart phone/tablet, please download the Novant Health MyChart app as well as the Zoom app.
my appointment time is coming up. how do i get started?
Choose one of the “How to” documents below based on whether you’re using a smart phone/tablet or a computer. Log in to your MyChart account and follow the guidelines in the document.
How to Join MyChart Video Visit- Smart Phone/Tablet
How to Join MyChart Video Visit- Computer
will insurance cover my telemedicine visit?
In response to COVID-19, telemedicine is being covered by Medicare, Medicaid, and all major insurance carriers.