At Charlotte Gastroenterology & Hepatology, we strive to provide our patients with an exceptional healthcare experience. The key to achieving that goal is to hire dedicated, patient-focused staff members. If you want to work for a medical practice with a team-oriented culture, please explore our open positions. As part of our commitment to recruiting the best candidates, we offer competitive pay and benefits. Click here for our latest practice news.
Front Desk, Office Staff & Procedure Scheduling CAREERS
At Charlotte Gastroenterology & Hepatology, we strive to provide our patients with an exceptional healthcare experience. The key to achieving that goal is to hire dedicated, patient-focused staff members. If you want to work for a medical practice with a team-oriented culture, please explore our open positions. As part of our commitment to recruiting the best candidates, we offer competitive pay and benefits. Click here for our latest practice news.
JOB TITLE: Front Office Float
This position is responsible for greeting patients, checking patients in/out, reviewing and verifying insurance, answering phones, and scheduling office visits and procedures. This position travels to other offices as required.
ESSENTIAL FUNCTIONS:
EDUCATION: High School Diploma or equivalent preferred.
EXPERIENCE: Minimum of six (6) months front desk and/or appointment scheduling experience within a medical office.
TO APPLY, EMAIL YOUR RESUME TO HR@CHARLOTTEGASTRO.COM
JOB TITLE: Appointment Scheduler
This position is responsible for answering phones, scheduling patient appointments for office visits, and reviewing/verifying patient insurance.
ESSENTIAL FUNCTIONS:
EDUCATION: High School Diploma or equivalent preferred.
EXPERIENCE: Prior medical appointment scheduling or front desk experience preferred. Previous experience with EPIC is preferred, but not required.
TO APPLY, EMAIL YOUR RESUME TO HR@CHARLOTTEGASTRO.COM
JOB TITLE: Open Access Scheduler
This position is responsible for reviewing patient referrals to determine the appropriateness for scheduling procedures and office visits.
ESSENTIAL FUNCTIONS:
EDUCATION: High School Diploma or equivalent preferred.
EXPERIENCE: Minimum one (1) year procedure/surgery scheduling experience with a large medical practice preferred.
This position is responsible for checking patients out and scheduling patients for procedures.
ESSENTIAL FUNCTIONS:
1. Schedule patient procedures in the office or at the hospital.
2. Verify the patient’s insurance and demographic information.
3. Cancel and/or reschedule procedures as requested by patients/doctors and advise appropriate staff and physicians of changes in schedule.
4. Post referrals into the computer system.
5. Review schedules as needed ensuring physician schedules are full.
6. Identifies and resolves work problems to ensure quality patient service.
7. Prepare and mail procedure care packets.
EDUCATION: High School Diploma or equivalent preferred.
EXPERIENCE: Minimum one (1) year procedure/surgery scheduling experience with a large medical practice preferred.
Paid time off (PTO)
Paid holidays
Employee health insurance
Dental/vision insurance
Life insurance
401K/profit sharing
Direct deposit
Opportunities for advancement
CGH Mint Hill is located in the Novant Health Mint Hill Medical Center, conveniently located off I-485.
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Our Ballantyne office is located off the I-485 Johnson Road exit in the Ballantyne Corporate Park. Both our medical office and endoscopy center can be found in the Ballantyne Medical Two building.
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CGH Huntersville is located less than a mile from Novant Health Huntersville Medical Center in The Park. We’re conveniently located for patients working and living in Huntersville, Concord, Denver, and the lower Lake Norman area.
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Our Matthews office is located in the Matthews Township Office Park, beside Novant Matthews Medical Center, providing a convenient location for those living in area.
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CGH Mooresville and the CGH Mooresville Endoscopy Center are located in Fairview Center, which is adjacent to Lake Norman Regional Medical Center and the Lowes Corporate Campus.
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The Randolph Road office and endoscopy center offer a convenient location for those living and working in Charlotte’s beautiful center-city.
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ECLN was established as a joint venture between CGH and Novant to better serve the Lake-area community. Our office can be found on the second floor of the Presbyterian Northpoint building.
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