Charlotte Gastroenterology and Hepatology is looking to hire a full-time Payment Poster in our Mooresville office. In this position you will be responsible for posting electronic and manual payments into the billing software program.

Serving the Charlotte region for more than 40 years, Charlotte Gastroenterology and Hepatology is one of the largest independent physician specialty practices in the region and state.

Our forty-three providers include twenty-eight highly skilled, board-certified physicians, offering special expertise in advanced biliary endoscopy, liver disease, and liver transplant. In addition, Charlotte Gastro has fifteen specialty-trained advanced practice providers. Our services are currently offered at ten convenient locations including six clinic locations and four endoscopy procedure centers.

Our reputation for providing the highest quality, most compassionate care is unsurpassed in the region. We accomplish this because of the commitment of our providers, managers, and team members to focus on each patient’s unique needs and concerns.

Our mission is to provide cost-effective, state-of-the-art practice of gastroenterology, hepatology, and research in Charlotte and the surrounding counties.

Our goal is to maintain a style of practice in which the needs of patients and referring physicians are met in a timely, caring, and sensitive manner while providing a pleasant surrounding and enjoyable work environment for all.

ESSENTIAL FUNCTIONS:

1. Read and understand Explanation of Benefits from various insurance companies.
2. Post daily payment files into billing system.
3. Balance payment batches.
4. Review and navigate online payer platform websites and clearinghouse portal as appropriate.
5. Submit support ticket with the clearinghouse as needed.
6. Scan posted batches and deliver to Billing Manager.
7. Identify any payment issues and work with leadership to resolve.
8. Thoroughly document patient account in the billing system when appropriate.
9. Identify patient refunds and process timely and accurately.
10. Adapt to updates and changes in billing software.
11. Maintain confidentiality.
12. Keep current with healthcare trends and practices.
13. Reports any issues and concerns to manager to ensure quality patient service.
14. Attend departmental and company-wide meetings as requested.
15. Perform other duties as assigned.

EDUCATION:  High School Graduate or GED.

EXPERIENCE:  A minimum of two years accounts receivable experience within a health care organization preferred.  Employment within a health insurance company with similar duties may be substituted. Previous experience with EPIC is preferred.

QUALIFICATIONS (Knowledge, Skills, and Abilities):  The job holder must demonstrate current competencies applicable to job position including but not limited to:

1. Knowledge of computer systems, programs, and applications and general office duties.
2. Knowledge of medical Coding: CPT, ICD-10, modifiers and medical terminology.
3. Knowledge of medical billing/collection practices. 
4. Knowledge of HIPAA guidelines.
5. Ability to communicate effectively and professionally in verbal and written form.

BENEFITS:

Paid time off (PTO) 

Paid holidays

Employee health, dental, vision insurance, life & disability insurance

401K and Profit-Sharing Plan

Charlotte Gastro is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender, identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

We thank you for your interest in joining the Charlotte Gastroenterology and Hepatology team!