SUPERVISION RECEIVED: Reports to Clinical Supervisor or Office Manager

SUPERVISION EXERCISED: None

ESSENTIAL FUNCTIONS:

1. Assist physician with patient care:
   -Escort patient to exam room.
   -Obtain vital signs, list medications, brief history, chief complaint, update/input past medical/surgical history, allergies, patient completed review of systems (ROS).
   -Assist physicians with exams, diagnostic procedures, treatment.
   -Provide patient care as ordered to include but not limited to labs, medications, injections, hospital admissions, etc.
   -Provide prep instructions and educational material to patient.
   -Escort patient to check-out.
   -Document all orders performed and send paperwork to appropriate departments.
2. At end of day, ensure exam rooms are stocked and ready for the next day.
3. Sample Closet:
   -Request samples when needed.
   -Check drug closet weekly.
   -Escort drug reps to and from closet. Help obtain MD signature for visit.
   -Check samples monthly for EXP date.
4. Check bio-hazard twice a month and make sure it is sealed to be picked up when box is full. They may not pick up if not sealed.
5. Change disinfection log sheets in all rooms once a month.
6. Prepare EMR one week prior to appointment date ensuring all test results and pertinent records are in chart. Utilize Epic to obtain records. For non-Epic providers that medical records have been unable to obtain records contact the patient’s referring office. These may include, but not limited to, op notes, hospital summaries, lab reports, office notes etc.

There may be times when a patient flow specialist may not have an assigned provider due to provider schedules. During this time, the clinical assistant may be assigned to:

1. Assist triage clinical staff with the following:
   -Patients
   -Phone calls/Voice mails
   -Call backs/results
   -Medication calls and questions
   -Scheduling and rescheduling tests/procedures
   -Prior authorizations
   -Assignments as necessary by triage assistant
2. Assist clerical staff when needed:
   -PTO coverage
   -Calling and confirming patients
   -Answering phones/voice mails
   -Confirm hospital patients for the next day
   -Schedule procedures, xrays, and other tests
   -Arrange tests and appointments for patients when referred to other doctors

Moderate travel to all CGH satellite locations as provider schedules require.

EDUCATION: RN graduate from accredited school of nursing, LPN graduate from accredited school of nursing, CMA or RMA graduate from accredited program.

EXPERIENCE: Specialty/Internal Medicine experience preferred.  New graduates from an accredited program.

CERTIFICATES AND LICENSES: RNs and LPNs must have valid NC nursing license. CMAs and RMAs must have current certification. The employee must have current BLS card and CPR certification.

QUALIFICATIONS (Knowledge, Skills, and Abilities): The job holder must demonstrate current competencies applicable to job position including but not limited to:

1. Knowledge of medical terminology.
2. Good organizational skills. Detail oriented.
3. Good verbal and written communication skills.
4. Ability to establish priorities and meet deadlines.

ENVIRONMENTAL/WORKING CONDITIONS: Combination of office, exam, and other clinical settings. Frequent exposure to communicable diseases, bodily fluids, toxic substances, medicinal preparations and other conditions common to clinic environment. Irregular hours are not common, but possible.

PHYSICAL/MENTAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to stand; walk; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear. The employee must occasionally lift and/or move up to 50 pounds may rarely need to lift in excess of 50 pounds (patients).  Vision must be corrected to 20/20. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. This position requires the use of computer equipment and has the potential to be stressful at times.

FLSA DESIGNATION: Non-exempt

TO APPLY, EMAIL YOUR RESUME TO HR@CHARLOTTEGASTRO.COM